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Services

Trading, refurbishment and project services – individually or as a complete chain.

Used devices and spare parts for resellers

We supply reseller partners across Europe with used devices in different quality grades: ex-demo, refurbished, tested, or untested stock for your own refurbishment.

We keep matching spare parts in stock. On request, we supply swap devices or handle short-notice customer orders directly.

Resellers get real-time access to our stock, via an interface if required, and insight into project status – from goods receipt and inspection through to data erasure.

Ask about stock
Used printers in the warehouse Devices on their way to refurbishment

Roll-back, roll-out and logistics

We take care of the operational side of your equipment replacement – from a single site to an entire fleet.

Roll-out

Preparing new hardware, delivering it to the target sites – including via partners – installing it on site and giving user instructions. On request, we keep swap devices from your roll-back available for ongoing needs.

Roll-back

Collecting used hardware on site, logging defects, recording quantities and serial numbers, signing off and transporting everything to our warehouse.

Logistics

Planning, scheduling and removal, even for bulky hardware such as large copiers, plotters or server cabinets. Storage in our logistics centres.

How the devices reach us

There are three delivery options. Which one suits you depends on how much effort you want to commit in-house.

You deliver

Delivery to our central warehouse by your company or your service provider. Please request our packing guidelines beforehand.

We collect

Collection of the palletised goods from your site. The packing guidelines apply here too, so the devices survive transport undamaged.

We pack on site

Our staff prepare the goods for shipping at your premises, pack them and take them away. All you provide is access to the devices.

Would you like our packing guidelines? A short message is all it takes and we will send them to you.

Request packing guidelines

Data erasure, audit and documentation

Printing and copying systems store data. Jobs, address books, network credentials and configurations remain on the device unless someone removes them. With copiers and multifunction devices in particular, this takes considerable effort – and the device expertise required is rarely available within in-house IT.

Erase

Memory and hard drives

We use the manufacturers' erasure tools, reset settings and erase hard drives to DoD and BSI standards. The process is documented.

Record

Audit with condition data

Manufacturer and model, serial number, meter reading, toner level and condition of each device are recorded – traceable across all process steps.

Settle

Payment models

Purchase based on an inventory list, valuation based on the audit report, or profit sharing on the subsequent resale. You choose the model. Because we sell directly to resellers and end customers, we can usually pay high residual values.

Payment models, delivery options and data erasure are summarised in an information sheet – ready to pass on to procurement, IT or management. The sheet is currently available in German only.

Buy-back and rollback at a glance Information sheet to download (German)

Refurbishment: more than testing

The goal is a condition we can stand behind with resellers and end customers.

InspectVisual inspection, functional test, assessment of the technical condition.
CleanDisassembly, thorough cleaning, servicing of moving assemblies.
RepairReplacement of worn parts as needed, followed by another functional test.
NeutraliseRemoval of old markings, asset tags and labels.
ReleaseAssignment to a quality grade and release for resale with warranty.
RecoverDevices that can no longer be used sensibly are harvested for spare parts or properly recycled.

Who we work for

Printing and copying resellers

Reliable quantities, spare parts and clearly defined quality grades – plannable even for larger orders.

Companies, IT systems houses, leasing partners

Roll-back and roll-out, audit data, secure data erasure and a seamless, documented process chain.

Which part of this would help you right now?

Drop us a short note about what you need. We will reply with a concrete proposal.